“We have added more than 30 new distinct features to the NextOS admin dashboard since its launch last year,” Stoll said. Nextiva continuously meets the “fast pace of innovation and offers expanded business opportunities” to its partners,” he said. The latest updates allow partners to effortlessly grow their business by further simplifying communications for customers with one platform where they can access a unified set of tools to manage the customer journey.” “Unlike other communications companies, we’re bringing together communications, customer management, intelligence and automation into a single purpose-built platform to create a better customer experience. “That does not work in today’s environment,” Stoll said. That minimizes partner support time.Ĭommunications is no longer connecting two or more parties via voice, video or messaging, he said. “As a result, our partners are able to sell a reliable, flexible and unified communications solution to their customers.” Here’s our most recent list of new products and services that agents, VARs, MSPs and other partners offer.įor example, the NextOS admin dashboard updates streamline the design to make it more intuitive to non-tech users, Stoll said. “Our latest updates were made with the goal of helping our customers improve customer experiences,” he said.
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